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Farming Online Mailbox Full


The three common causes of mailbox full errors are:
  1. The mailbox has not been emptied.
  2. A copy of each e-mail is being left in the mailbox by Outlook/Outlook Express or Windows Mail when sending/receiving.
  3. A large e-mail has been sent to the mailbox.
Symptoms
  • Continual username/password requests (excluding error 691).
  • Repeated receipt of duplicated e-mails.
  • Mailbox full warning e-mails.
Resolution
  1. Log on to the mailbox using Farming Online webmail: webmail.farming.co.uk. Webmail shows the proportion of the mailbox that is full at the foot. Select the larger e-mails (denoted by the size in bytes) and Delete. If you are unable to log onto webmail because of the following error: user already logged in. Then close down all web browsers and your e-mail and retry after 10-15mins.
  2. Check the settings in Outlook Express to make sure that it is not leaving a copy of each message in the mailbox [Outlook Express]:
    • Tools
    • Accounts
    • Select Mail tab
    • Highlight the account in the window and select Properties
    • Select the Advanced tab
    • Check whether "Leave a copy on the server" is checked. If yes, uncheck it.
    • Select OK.
  3. Check that you are not being sent a file larger than the default mailbox size (20mb).
  4. Increase your mailbox size Click here to request.
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